Overview
NTA Rooms, a NTA Company (“NTA Rooms,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals who interact with our website, services, and communications. This Privacy Policy describes how we collect, use, store, and protect personal information, and explains the rights available to you regarding your data.
This Policy applies to information collected through our website at ntarooms.com, through our inquiry and proposal forms, and through direct communications such as email. By using our website or submitting information to us, you acknowledge the practices described in this Policy.
Information We Collect
Information You Provide Directly
When you submit a proposal request, inquiry, or contact form, we may collect:
- Full name and job title
- Company or organization name
- Business email address
- Program details such as destination, dates, group size, and lodging requirements
- Any additional information you voluntarily include in free-text fields
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, operating system, and device type
- Pages visited, time spent on pages, and referring URLs
- Cookie and session identifiers
Information from Third Parties
We may receive limited information about you from referral partners, professional networks, or public business sources in the ordinary course of business development.
How We Use Information
We use personal information only for legitimate business purposes, including:
- Responding to proposal requests, inquiries, and service questions
- Providing and administering group hotel booking and lodging management services
- Communicating about program status, updates, and relevant service information
- Improving the quality, functionality, and relevance of our website and services
- Complying with applicable legal and regulatory obligations
- Detecting, investigating, and preventing fraudulent or unauthorized activity
We do not use personal information to serve targeted advertising to individuals or sell information to third-party marketers.
Legal Basis for Processing
Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following:
- Consent: Where you have explicitly consented to processing, such as by submitting a proposal request form
- Legitimate interests: Where processing is necessary for our legitimate business interests, such as responding to inquiries and improving our services, provided these interests are not overridden by your rights
- Contractual necessity: Where processing is required to perform services under a contract with you or your organization
- Legal obligation: Where processing is necessary to comply with applicable laws
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to maintain business records, and to comply with applicable legal obligations. Inquiry and proposal data from non-clients is typically retained for a reasonable period to support follow-up communications, after which it is deleted or anonymized.
If you would like to request deletion of your information, please see the “Your Rights” section below or visit our Data Request page.
Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include access controls, secure data handling practices, and regular review of security procedures.
No method of data transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. For security-related concerns, contact security@ntarooms.com.
International Transfers
If you are located outside the United States, please be aware that information you provide may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. Where required, we take appropriate steps to ensure that such transfers comply with applicable legal requirements.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with your relevant data protection authority
To exercise these rights, please submit a request at our Data Request page or contact privacy@ntarooms.com.
Children's Privacy
Our website and services are directed exclusively to business professionals and organizations. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. The updated policy will be posted on this page with a revised date. We encourage you to review this policy periodically.
Contact
For privacy-related questions, requests, or concerns, please contact us at:
NTA Rooms, a NTA Company
Privacy Inquiries: privacy@ntarooms.com
Data Requests: datarequests@ntarooms.com